Windows Application
Web Application
Android Apps
Consultancy

Our Services

We undertake custom development of software. We have developed solutions for several business verticals which we can also modify these to suit your companies specific needs

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Field Reporting And Operations

This is for the Event Management and Brand Promotion Companies

  • Covers Areas of Markeeting, Operations and Budgeting
  • Brierfs, Signups, Budget Sheets are Uploaded by Clients
  • Update Activities with Text and Photos Update
  • The Operations can be Integrated with Proof of Work
  • Set up Clients Web Login to View their Activities on Line
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Proof Of Work

Is an Android App, intergrated with a web application

Use the Web application to do the following

  • Set up Projects
  • Outlets for each project
  • Classification of work normally undertaken when an outlet is visited

The Following are done using the Android App

  • Take Pictures of Work Done
  • Multiple photos for the same outlet can also be taken and uploaded
  • Upload on line or Save and upload later

Option to also click all the photos on a digital camera and upload it through the web site
All the proof of work now gets saved in a single location and also available on line. This allows for monitoring the field activity on line by the management

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Customer Service CRM

If you are in the business of providing servicing to products, this is what would enhance your customer satisfaction, as this handles a Service work flow consisting of Equipment Under Maintenance, Customer Complaints / Service Tickets , Repairs and Spares

Features
  • Maintain a list of equipments under the company’s care at different customers place
  • Type of Equipment as codified by company
  • Type of Maintenance as codified by company
  • Warranty / AMC – Coverage
  • Maintain details of sub modules for each of the equipment
  • Record the future dates of Preventive maintenance for the customer
Customer Complaints - Service Tickets
  • Enter a complaint and generate a Service Ticket against a customer as also associating the equipment under maintenance with the ticket
  • Specify the date and time at which the same must be attended to
  • Assign it to the concerned service person
  • Record the service details after it has been attended to
  • Approve the same, till which time the ticket is not considered completed
Repairs
  • Record of parts for repair linked to supplier
  • Update the Repair done and return to customer
  • Facility to send the same to an outside repair center and receive it after repair
Spares
  • Set Up with Opening Balances of spares
  • Issue of both Returnable and non returnable spares but linked to a ticket number
  • Accept return of spares
  • Maintains the stock of each spare based on these transactions
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Field Survey Forms

Is an Android App, intergrated with a web application

Use the Web application to do the following

  • Set up Projects
  • Add Questions for a Project
  • Answers can be of Type Data Entry, Single Choice from Multiple Options and Multiple Choice from Multiple Options
  • Select Project and Enter the Answers from the Paper form used to collect Answers

The Following are done using the Android App

  • Down load Questions for the project
  • Use Android Device to enter the answers and upload it

A report is available of the answers by Project which is down loadable to an XLS file for further analysis